Support

Things can go wrong, but we want to make them right!

If you experience a bug with modstep, please let us know about it with as much detail as possible and fill out the following form.

If there is a crash involved, please attach the crashlog!

Your Name

Your Email (required)

Your bug

Your iOS version (required)

Your iPad model (required)

Detailed description (required)

Other involved apps (if any)

Upload Crashlog

How to find the Crashlog

The crashlog helps us to find the issue when the app crashes.
This is the path where you can find it on your computer:

OSX (Mac): \Library\Logs\CrashReporter\MobileDevice\\

Windows XP: C:\Documents and Settings\\Application Data\Apple computer\Logs\CrashReporter\

Windows Vista: C:\Users\\AppData\Roaming\Apple computer\Logs\CrashReporter\MobileDevice\

Windows 7: C:\Users\\AppData\Roaming\Apple computer\Logs\CrashReporter\MobileDevice\

Windows 8: C:\Users\\AppData\Roaming\Apple computer\Logs\CrashReporter\MobileDevice\